What's the connection between listening and forgiveness?

https://traffic.libsyn.com/anunslife/RNC-AS185-may-26-2016-osb-yankton-listen-forgive.mp3
Podcast Recorded:

In this Random Nun Clip, Sister Bonita Gacnik, OSB, talks about listening as an important part of forgiveness. Hear the full podcast on our  Motherhouse Road Trip page!